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The Saatva Mattress Reviews


Saatva "Customer" Rusty

OUR COMMITMENT TO YOU

With our Saatva mattress, we love delivering happiness! Why are there so many positive reviews for Saatva unlike every other source in our industry? Positive reviews are our reward for delivering honest value and ultra-luxury quality with our American handcrafted Saatva mattress. We will always act swiftly, courteously and efficiently to correct any human error. We will always treat you as a best friend.

- Ed Brians, EVP

SAATVA IS THE BEST REVIEWED MATTRESS

We are so proud to announce that Saatva was the best reviewed mattress brand with an average rating of 9.7/10 on over 30,000 reviews.

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Saatva Mattress Reviews - Page 13
***** Rating: 4.9/5 - 1490 Reviews

Published Oct 25, 2017 by

*****

110 of 114 people found the following review helpful
What a great company

I shopped for months for the perfect mattress. I was extremely skeptical to buy one online. I finally decided on Saatva. The whole experience from order placement to delivery was exceptional. The mattress arrived on Monday and I was very happy. It was so comfortable and exceeded my expectations. I sent pictures of it to my family and told all my co-workers on Tuesday. They were surprised to see me so excited about a purchase because I do not a lot of value on material possessions. I am an RN and work long hours. Looking forward to coming home on Tuesday to my new mattress, I was horrified to find that my son's dog had ripped a hole in the cotton top! I was devastated and so disappointed. But, it was just a mattress, not the end of the world! I was thankful to have a home and the income to buy a nice mattress. Maybe it could be repaired, I thought. It was late in the evening and I got on the Saatva chat line unaware that someone was available 24/7. I typed to Cierra the story and she was very sympathetic. She asked if she could call me. When she did, she informed me that after speaking with her supervisor, Amber, that the company was going to replace the mattress free of charge, with a 99 dollar delivery fee. I was dumbfounded. Honestly, what company does that! Greatest mattress for the price, quality, comfort, health, environment with stellar customer service. I am buying two more mattresses in the near future for my sons and a kennel for that dog!


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Published Mar 6, 2017 by

*****

120 of 126 people found the following review helpful
The best

We bought saatva mattress luxury firm and I have always been a soft soft person I sleep better I hate getting out of bed. Love this matress. I would have never bought one online I am the type that has to lay on them first, shopped around and really didn't see one I wanted that wasn't ridiculously priced so I took a chance and I swear this was a great buy and the comfort can't be beat.
Thank you so much Saatva.
Ps you get 75 days to try it out.


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Published Oct 15, 2014 by

*****

125 of 132 people found the following review helpful
Great customer service

I bought two different mattresses from Saatva. First was King and I was extremely happy with. So I ordered second one for new platform bed. In about 6 months after, I noticed it was sagging in the middle. I contacted customer service and asked whether there is anything I should to address this issue. Within 1 hour, I received the call. Customer service already knew who I was and they had my information and asked questions about the issue and slat distance (which I had no idea) and they were willing to send me replacement mattress. I was so happily surprised. I received new mattress within one week. Since then I realize our new platform bed didn’t have enough support so I installed additional support under and now the mattress is working out perfect.
I have never received this kind of customer service form any company. Not only they have a great product, they take customer satisfaction seriously. Thank you Saatva!


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Published Mar 11, 2014 by

*****

116 of 122 people found the following review helpful
Amazing Surprise!

Over the last 15 years, I have tried top of the line BeautyRest and Sleep Number mattresses. None have alleviated the aches with which I awoke each morning. In the last few years, as my knee would lock up during my tossing and turning and my hip would ache, I have lost so much sleep. I finally consulted my orthopedic surgeon, and knee surgery is scheduled soon, to be followed by the hip. In the meantime, I purchased the luxury firm Saatva mattress, hoping it might help. I am getting a solid night of sleep, now, not tossing and turning so the knee and hip don't wakeme anymore, and I have not had the usual morning lower backaches. While the surgeries will be done, I am ecstatic over the wonderful sleep I have been getting since this mattress arrived. I never thought it possible!


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Published May 5, 2014 by

*****

107 of 112 people found the following review helpful
Good choice

From placing the order to the delivery everything was perfect .

The important issue, the mattress. Queen size luxury firm. In the past 8 months have spent $11k on mattresses, starting with the Tempurpedic, all latex,
I comfort, posturepedic. The Saaavta is the best of the best. The only one we didn't "test " drive as bought it online with never seeing it. Read all the reviews and decided why not. Loved it after the 1st night, have had it a month now and have never slept better in months.

Another great selling point, no "snake oil " sales associates with their slick sales pItch.



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Published Dec 29, 2013 by

*****

132 of 143 people found the following review helpful
Love, love, love our Saatva

On our first night upon the firm (not the luxury firm - the firmer) mattress, my husband and I were a bit worried because it seemed VERY stiff. But then, our sleep on it was restful.
As time progressed it did loosen up and we knew we'd made the right decision.
YES, on the FIRM, a person does seem to sleep on top of the mattress rather than sinking in, but that's what we like I guess because we're not switching out.
This is the mattress for us!
Thank you, Saatva manufacturers, for this amazing, lovely, non-plastic-smelling mattress.
Kudos to you!!!


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Published Jun 12, 2017 by

*****

91 of 94 people found the following review helpful
Fantastic!!

I don't leave many reviews even though I read all of them before I purchase something. That being said, I have to review this mattress. IT'S WONDERFUL!! It's everything they said it would be. I ordered it on a Wednesday. The following Wednesday it was delivered. The delivery guys were considerate, efficient, and right on time. They removed our old mattress and set up the new one. There is zero "new mattress" odor. We got the Luxury Firm and it is perfect. We had been hearing of people paying $5,000 and up for a good coil mattress. I'm so glad we got a Saatva for 1/4 the price. And such a surprise that it is 100% of what they promised. Best decision we have made in a long time!


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Published Sep 21, 2013 by

*****

90 of 93 people found the following review helpful
Absolutely Great Mattress!!

10-- Month follow up review. This mattress is just fantastic. It is never too hot or too cold. Going to bed is a pleasure now. The mattress is exactly as advertised.
Cannot recommend highly enough.


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Dear Valued Customer,

Nearly every consumer is happy with the Saatva buying experience. If for any reason you are unsatisfied, please call me directly and allow me the opportunity to take care of you!

Ed Brians, EVP
1-877-672-2882

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