The Saatva Mattress Reviews

Saatva "Customer" Rusty


With our Saatva mattress, we love delivering happiness! Why are there so many positive reviews for Saatva unlike every other source in our industry? Positive reviews are our reward for delivering honest value and ultra-luxury quality with our American handcrafted Saatva mattress. We will always act swiftly, courteously and efficiently to correct any human error. We will always treat you as a best friend.

- Ed Brians, EVP


We are so proud to announce that Saatva was the best reviewed mattress brand with an average rating of 9.7/10 on over 30,000 reviews.

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Saatva Mattress Reviews - Page 12
***** Rating: 4.9/5 - 1490 Reviews

Published Feb 24, 2017 by


103 of 105 people found the following review helpful
over 1 month into our mattress

Love our luxury firm. We've had it for over a month and no divets. So glad I cancelled my order for a Beautyrest and went with Saatva instead. I usually prefer plush mattresses and was concerned the luxury firm would be too firm. Don't be fooled. It's soft and plush but gives great support. I would buy another one in a heartbeat.

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Published Oct 5, 2014 by


118 of 123 people found the following review helpful
satisfaction with customer support

After owning my Saatva mattress for a little less than a year, I contacted Customer Support because I felt the mattress had indentations deeper than I expected. After describing my problem to Steve at Customer Support, he told me that he would see that I was satisfied. Within hours of having sent pictures of the mattress, Steve called me, stated that the depth of indentation was highly unusual, and informed me that the mattress would be replaced. I received the new mattress within days.

When I purchased the mattress and the owner of the company called in response to a question I had in "chat", I knew this was a company with which I wanted to deal. My experience with Saatva proves that this company has high quality customer service, and I would recommend this it to anyone looking to purchase a new mattress.

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Published Jan 18, 2013 by


113 of 117 people found the following review helpful
Great Mattress - Even Better Service

I was concerned about the idea of buying a mattress online so I read the reviews focusing on the people whi had returned mattresses for whatever reason and they were all positive about how Saatva handled the return. So I took a chance and first ordered a twin luxury firm in the thicker 14-1/2 in version to go on a platform/storage bed. Though I had measured carefully, the mattress was really more than 15-1/2 inches thick and even more with bedding which I had forgotten to consider. It was also so thick I found it too heavy for me to easily put sheets on. BUT it slept like a dream! I made my husband take a nap on it and he was sold. We replaced the 14-1/2 inch twin with an 11-1/2 inch twin (perfect!) and then ordered an 11-1/2 inch queen. Saatva worked with us all the way through a goof by the freight company doing everything in their power to ensure we received our mattresses as quickly as possible. Their support was personal and genuine. The exchange was made with nothing but concern that I be satisfied. Best of all their mattresses are really beautifully made and so comfortable! I highly recommend this company and their American made product.

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Published Mar 4, 2017 by


112 of 116 people found the following review helpful
The Best Mattress Ever!!!

We ordered our luxury mattress on a Sunday night, we received immediate confirmation in our email and were notified when they started making our mattress and when it was finished and at the delivery company. The delivery company received our mattress on Wednesday and weren't able to deliver it until Friday. I am now 60 yrs old and this is the best mattress I have ever owned. We bought the Cal King Luxury Firm mattress and it is amazingly comfortable. I have horrible back pain from working at the post office over 33 years and this mattress is helping to ease my pain. I haven't been able to sleep on my side in years from my back pain and now I can for about 30 minutes...before I could stay on my side for about 30 seconds. Thank You so much for making such a wonderful mattress! It is truly wonderful to sleep through the night instead of waking up almost every hour. I hate getting out of bed in the morning now. Thank You, Thank You, Thank You!!!! :)

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Published Oct 9, 2014 by


117 of 122 people found the following review helpful
New Premier Luxury Firm Queen, now a King Also

I had been researching mattresses for almost a year. this past
August, my back pain was so bad from my old mattress, I had to quit sleeping in my bed. A friend sent me a link to look at the Saatva mattress. I researched it thoroughly and read all the reviews I could find. Finally I ordered a new Queen Size Pemier Luxury Firm mattress and foundation set around the first of September 2014, and it was delivered 11 days later. The very first night was absolutely sleeping in luxury. I have not had any morning back pain since I started sleeping on my new mattress from Saatva. I have thanked my friend several times for their link, although she does not have a Saatva as of yet. I have since convinced her that Saatva is definitely the way to go.
Now I have just purchased a complete new bedroom furniture set with a King Size bed frame. I didn't hesitate one moment to order my new King size Pemier Luxury Firm mattress and foundation set. My current Queen set with the new Saatva mattress will now go in one of the guest bedrooms. I have friends from across Texas who occassionally come to the ranch to visit, and they will also now sleep in luxury.
I went with the 14.5" Luxury Firm mattress with the 8" foundation on both the Queen and King sizes as this height works well with the bed frames and night stands I have. Also, I like the height because I do not have to get up out of bed in the mornings, I just slide my legs over the edge of the bed onto the floor and I'm up and walking. So this also reduces any morning back stress. I am 6'1" tall. My wife is 5'5" tall, and she says the height works very well for her also.
And, the mattress is not HOT as most of the memory foam mattresses tend to be. It seems to breath very well.
Overall, best thing I have ever done for my sleeping .......

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Published Apr 23, 2014 by


137 of 146 people found the following review helpful
Love!!! 3 Month Review

I have had my mattress for three months and I love it. I wanted to wait a little while before reviewing. Which was a good idea. When I first got the mattress it was ok, I thought a little hard for my taste but just right for my husband. We ordered the Luxury Firm because my husband has some back issues. Now that a few months have passed, I really love it. I do think it softened up a bit or I got use to it. But it is very comfortable mattress. I was a bit nervous to order a mattress without sitting on it but it turned out to be a great decision.

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Published Mar 22, 2016 by


106 of 109 people found the following review helpful
Love it!

I was also skeptical about buying online, but Saatva has a good rating with the BBB, which made me feel better. We tried several mattresses at a few local stores and determined that we liked the hybrid with both springs and memory foam. A similar mattress locally was averaging $2,400, which seemed excessive! Those mattresses also had 850-1000 coils for a queen size as opposed to 1300 for Saatva. We decided to take a chance with Saatva and are so glàd we did! Ordering was easy, delivery was made in less than 2 weeks ( would have been 2 days earlier but I asked to delay because of my work schedule), and set up was a breeze!
The luxury firm is the perfect combination of softness and firmnes, and enough bounce to be comfortable but not enough to be disruptive to another person. We've had the mattress for 2 weeks so far and have slept better than we have for a long time! The price is a definite bonus, too!

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Published Jul 12, 2014 by


116 of 121 people found the following review helpful
Simply Amazing!

Love it! 1st night with our new mattress(lux firm). We both woke up with no back pain & no numbness/ tingling in hands. I spent the last 1.5 years in pain & wanting to replace our 10yr old pillow top/plush. Sales people over here are way too pushy in stores (I know they are trying to make a sale- but its a huge turn-off to me) I just about gave up buying a new mattress. Then I went online & researched different mattress companies. I decided my purchase had to be environmentally friendly, organic cotton, & Made in USA. Then I found Saavta. I cannot express how please we are, both with quality of mattress, overall customer service, and delivery/set up. I would like to note after being on a plush/pillow top for many years with no back support, this luxury firm is the best! It's not too firm (like the cheap stuff sold in stores) it does have a little give to it, not like your sleeping on a piece of plywood. Just the right touch. I'm recommending Saavta to my friends and family. Still on the fence about buying one? It's one of those things you need to get it & try it out. To see for yourself.

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Dear Valued Customer,

Nearly every consumer is happy with the Saatva buying experience. If for any reason you are unsatisfied, please call me directly and allow me the opportunity to take care of you!

Ed Brians, EVP

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